Terms of service

This website is operated by Pawmony. Throughout the site, the terms “we,” “us,” and “our” refer to Pawmony. By visiting our site and/or purchasing something from us, you agree to be bound by the following Terms of Service.

Please read these terms carefully before using our website or placing an order. If you do not agree with these terms, you should not use our website or our services.

1. General Conditions

We reserve the right to refuse service to anyone for any reason at any time. By using our website, you agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of the site, product content, or service without our written permission.

We may update or change these Terms of Service at any time by posting the latest version on this page. It is your responsibility to review them periodically.

2. Online Store Terms

By agreeing to these terms, you confirm that you are at least the age of majority in your country or region, or that you have given us permission to allow any minor dependents to use this site.

You may not use our products for any illegal or unauthorized purpose, and you must not violate any laws in your jurisdiction while using our services.

3. Product Information

We make every effort to display our products as accurately as possible. However, we cannot guarantee that product colors, dimensions, or details will appear exactly the same on every screen or device.

Product descriptions, prices, and availability may change at any time without notice. We reserve the right to limit or discontinue products at any time.

4. Orders

We reserve the right to refuse or cancel any order at our discretion. This may include orders that appear to be placed by resellers, distributors, or automated systems, or orders that contain incorrect information.

If we make a change to or cancel an order, we may attempt to notify you using the email or billing information provided at checkout.

5. Pricing and Payments

All prices are shown in the applicable store currency unless otherwise stated. We reserve the right to change prices at any time without notice.

You agree to provide current, complete, and accurate purchase and account information for all orders placed through our store. You also agree to promptly update your account details so that we can complete transactions and contact you if needed.

6. Shipping

We currently offer free shipping within Europe. Estimated delivery times are provided in our Shipping Policy and may vary depending on destination and shipping conditions. Delivery time estimates are not guarantees.

7. Returns and Refunds

Returns and refunds are subject to our Return & Refund Policy. Please review that policy carefully before requesting a return. By placing an order, you agree to the conditions described in that policy.

8. Third-Party Services

Some products, services, or content on our website may involve third-party services or providers. We are not responsible for examining or evaluating the content, accuracy, or practices of third-party services, and we do not warrant them.

Use of third-party services is at your own risk and subject to the terms and policies of those third parties.

9. User Comments and Submissions

If you send us feedback, ideas, suggestions, or other submissions, you agree that we may use them without restriction or compensation to you. We are not obligated to keep submissions confidential, pay compensation, or respond to them.

We may monitor, edit, or remove content that we determine is unlawful, offensive, threatening, defamatory, obscene, or otherwise objectionable.

10. Limitation of Liability

We do not guarantee that your use of our website or service will be uninterrupted, timely, secure, or error-free.

Pawmony shall not be liable for any direct, indirect, incidental, punitive, or consequential damages arising from your use of the website, products, or services, except where prohibited by law.

11. Indemnification

You agree to indemnify, defend, and hold harmless Pawmony and our affiliates, partners, and employees from any claim or demand arising out of your breach of these Terms of Service or your violation of any law or third-party rights.

12. Governing Law

These Terms of Service shall be governed by and construed in accordance with the laws applicable to the business location of Pawmony, unless otherwise required by local consumer protection laws in the customer’s country of residence.

13. Contact Information

If you have any questions about these Terms of Service, please contact us through our Contact Us page.