Privacy policy

Pawmony respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and protect your information when you visit our website or place an order.

By using our website, you agree to the practices described in this policy.

1. Information We Collect

When you visit our store, we may collect certain information about your device and your interaction with the website. This may include your browser type, IP address, time zone, pages viewed, and how you navigate through the site.

When you place an order or contact us, we may also collect personal information such as your name, billing and shipping address, email address, phone number, and payment details.

2. How We Use Your Information

We use the information we collect to:

  • Process and fulfill your orders.

  • Communicate with you about your order or customer support requests.

  • Improve our website and shopping experience.

  • Detect and prevent fraud or unauthorized activity.

  • Send updates, promotions, or store-related messages when permitted by law.

3. Sharing Your Information

We only share your personal information when necessary to operate our business and complete your order. This may include sharing information with payment providers, shipping partners, and service providers that help us run our store.

We may also share information if required by law or to protect our rights, property, or safety.

4. Payment Security

Payment information is processed through secure third-party payment processors. Pawmony does not store your full payment card details on our servers.

5. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to improve your browsing experience, remember preferences, analyze site traffic, and support marketing activities.

You can choose to disable cookies through your browser settings, but some features of the website may not function properly without them.

6. Data Retention

We keep your order and customer information for as long as necessary to provide our services, meet legal obligations, resolve disputes, and support business records.

7. Your Rights

Depending on where you live, you may have the right to access, correct, update, or request deletion of your personal information. You may also have the right to object to certain uses of your data.

If you would like to make a request regarding your personal information, please contact us through our Contact Us page.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices, content, or policies of those external sites. We encourage you to review their privacy policies before sharing any personal information with them.

9. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our business, legal requirements, or website practices. Any updates will be posted on this page with the revised date.

10. Contact Us

If you have any questions about this Privacy Policy or how your information is handled, please contact us through our Contact Us page.